Re: Customer Feedback

Subject: Re: Customer Feedback
From: "Wayne J. Douglass" <wayned -at- VERITY -dot- COM>
Date: Tue, 28 Jan 1997 10:02:04 -0800

At 11:43 AM 1/28/97 -0600, Julia Land wrote:
>
>What about the engineer who _is_ supposed to have the document? How does
>she feel when she requests information that is offerred but not
>available?
>
You send a canned message reading: "This has been a test of the Emergency
Fraud Network. If this had been an actual attempt to get information to
which you were not entitled, you would have been caught red-handed."

--Wayne Douglass

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