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Subject:Re: Need IBM big honcho's address From:Karen Kording <karenk -at- MUSCANET -dot- COM> Date:Mon, 10 Feb 1997 19:44:56 -0600
It sounds like you're having the same problems with them as I am with
Gateway. A real bummer.
At 04:44 PM 2/10/97 EST, d r wrote:
>My computer is less than a year old. One problem after another since it
>arrived. Two months later the (IBM) scanner didn't scan (tech support
>said it was > my < doing. They ended up having to send another install
>diskette for it). At that time a B drive appeared (I don't have a B
>drive), I was told that if the computer was older than 2 months this
>would be a problem. I was asked if I run "scandisk" and told that I was
>making the B drive icon appear because my computer thinks I have one
>because I run scandisk.
>A few months later, 32,700 bad sectors appeared. I was told that this
>was nothing to worry about, but if the machine was a bit older I should
>ask for a new HD.
>Then, I used MSN as my IP and the new software corrupted my HD so IBM
>told me. I had to reformat the harddrive and run the recovery disk. This
>would supposedly make the B drive disappear and oh did I mention, the
>on-light for my A drive never goes off. And doing the above didnt' help
>So now tech support says that perhaps when I wasn't looking (this is my
>personal computer -- I ALWAYS LOOK), someone came in and mixed up the
>cables in the tower because 2 tech people there have no idea why my A
>drive continually runs.
>They have suggested bringing it in for servicing, letting them take a
>look at it for a couple of weeks ---------- COUPLE OF WEEKS! This is like
>the Lone Ranger without Tonto; Roy Rogers without Trigger; Winnie the
>Pooh without Tigger, MacDonalds without burgers -- you get the idea,
>Well, I want to write to IBM before I even consider leaving off my
>partner-associate-right arm, etc. for the shortest amount of time
>possible. Anyone know of a NAME and ADDRESS of some big honcho at IBM.
>They also told me not to use Internet Explorer and if I have to, that I
>have to use 2.0 and cannot upgrade because it does something bad to
>Any/all help is greatly appreciated.
>writeagain -at- juno -dot- com
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