Re: Printed & Online Manual, and Help

Subject: Re: Printed & Online Manual, and Help
From: "Robin M. Allen" <robin -dot- m -dot- allen -at- WORLDNET -dot- ATT -dot- NET>
Date: Tue, 25 Mar 1997 15:07:07 -0600

Mitch Berg wrote:
>
> > I am starting a new project in a week or so and part of the requirement
> > is to have an online manual, a printed manual, and online help from a
> > single source document. We are a service company and customers will use
> > our web site extensively to place orders, maintain accounts, etc.
>
> I personally recommend the following, if you can come up with the budget:
> 1) Write and maintain the material in FrameMaker. You can export
> Frame dox to HTML, RTF or Acrobat formats very easily.
> 2) Use the Frame source to produce Acrobat and HTML
> 3) Use the RTF exported from Frame to produce the WinHelp files.
>
> The neat thing is that Acrobat, RTF (I think) and HTML (using Frame 5's
> HTML) converter (or, better yet, WebWorks Publisher) will all preserve
> Frame Tables of Contents, Indices, Cross References and Frame Hypertext as
> links in the appropriate format.
>
> I've been doing more or less the exact same thing for some time, except
> I've not been converting from Frame => RTF => WinHelp. But I'm told it's
> doable.
>
> Let me know if you have any questions.
> .
>
> TECHWR-L (Technical Communication) List Information: To send a message
> to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
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> Search the archives at http://www.documentation.com/ or search and
> browse the archives at http://listserv.okstate.edu/archives/techwr-l.html
Mitch:

Thanks for the recommendation. My only problem is that I don't know
FrameMaker. I can probably substitute Doc-to-Help for FrameMaker and go
from there.

Thanks:Robin Allen

TECHWR-L (Technical Communication) List Information: To send a message
to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
Search the archives at http://www.documentation.com/ or search and
browse the archives at http://listserv.okstate.edu/archives/techwr-l.html


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