procedure writing, and templates

Subject: procedure writing, and templates
From: "S. Mings" <mingss -at- RPI -dot- EDU>
Date: Thu, 27 Mar 1997 10:23:13 -0500

Can anyone suggest a good reference (article or book) about writing business
and financial procedures (specifically, banking), and/or developing
templates for such procedures? Thanks for any info,

S. Mings

*****************************************************
S. Mings
Computer-Mediated Communication
Rensselaer Polytechnic Institute
mingss -at- rpi -dot- edu

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