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You didn't come across as downplaying integrity at all; I just threw that
into the mix.
You're right about the trust factor too. I've found no need to micro-manage
because the time-wasting activities I listed become self-evident rather
Phillip C. Wilkerson
Manager of Technical Communications
Allen Systems Group, Inc.
phillipw -at- allensysgroup -dot- com
>I hope my post didn't come across as downplaying integrity. I expect the
>highest integrity of both myself and my colleagues. If a writer turns in
>projects that are late or of poor quality, of course you need to crack
>the whip. I wasn't advocating tolerance of poor performance. I just
>believe that if you treat people with respect, you can expect more of
>them, and you can get it more easily than if you monitor their every
>move. (There's some hyperbolic rhetoric there; don't take it literally).
>It also wasn't my intention to flame Susan or invalidate her concerns. I
>agree they're legitimate, but I think a wise manager learns to build a
>relationship of trust with his/her employees.
>Stephen P. Victor Phone: (713) 513-2552
>Technical Writer, Software Training Fax: (713) 513-2019
>Schlumberger GeoQuest svictor -at- houston -dot- geoquest -dot- slb -dot- com
>5599 San Felipe, Suite 1700
>Houston, Texas 77056 USA