Market research on user satisfaction with video machine manuals

Subject: Market research on user satisfaction with video machine manuals
From: "Peter Ring, PRC" <prc -at- PIP -dot- DKNET -dot- DK>
Date: Mon, 14 Apr 1997 12:44:20 +1


the Danish newspaper "Jyllandsposten" has today (14 April) published
a market research on user satisfaction with manuals for video
machines. Now at last we got the truth! Are they really so bad as we
all use to say?

The results of the research is published in English on the "User
Friendly Manuals Website", see the URL below for the somewhat
surprising results.
Greetings from Denmark

Peter Ring
PRC (Peter Ring Consultants)
- specialists in user friendly manuals and audits on manuals.
prc -at- pip -dot- dknet -dot- dk
- the "User Friendly Manuals" website with links, bibliography, list
of prof. associations, and tips for technical writers.

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