TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
I'm also interested in this information. With 2 months to go
to print documentation for a new software release I was
told by top management that the documentation will not be
printed, but distributed for viewing with an html viewer. Although
many of our customers were hollering for online availability,
I don't recall anyone saying they did not want >any< printed
"Someone" purchased a conversion program that would convert the
Frame 5 docs to html, and kabloowey, we're online. No more printing.
I've been running into frustration after frustration - learning
and tweaking the new conversion product AND writing the documentation,
The viewer that we are distributing with the software
doesn't allow printing ;). Hopefully the customers will reconfig.
to use a viewer that does allow printing (at least!).
We're due to release in a week, and I'm out of time. So, for our
next go-round, I'd like to learn more, get input from those who've
been there. I'm hoping to get a lot of insight at the STC conference
in Toronto as well.
Hope Creskoff hcreskof -at- harris -dot- com
Harris Corporation Phone: 407-724-3205
Network Products & Services, MS 75 Fax: 407-724-3627
1025 W NASA Blvd
Melbourne, FL 32919 http://www.hnm.harris.com/
Melbourne Art Festival 4/26 & 27 http://www.melbournearts.org/
> From dburke -at- RIGEL -dot- TYDAC -dot- COM Wed Apr 16 10:31:10 1997
> Hi All,
> Just wanted to get your view on the future trends for
> documentation for a software product. Traditionally, software
> documentation has taken the form of printed manuals along with
> context-sensitive online help.
> Now, with so many more mediums and tools, i.e., CD, WWW, PDF,
> HTML/SGML, a whole slew of options become available.
> Are you producing printed software documentation manuals and how
> long do you expect to do so?
> Do your software users prefer printed material or are they ready
> to switch to softcopy/electronic material? Or will you provide
> both options?
> Do you have plans to go to softcopy/electronic documentation
> exclusively in the near future? If so, what format/medium will
> you use?
> Thanks for any thoughts/opinions.
> Diane Burke
> TYDAC Research Inc.
> 2 Gurdwara Road, Suite 200
> Nepean, Ontario, Canada
> K2E 1A2
> 613-226-5525, Ext. 202
> dburke -at- tydac -dot- com
> "No bird soars too high, if he soars with his own wings."
> -- William Blake
> TECHWR-L (Technical Communication) List Information: To send a message
> to 2500+ readers, e-mail to TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU -dot- Send commands
> to LISTSERV -at- LISTSERV -dot- OKSTATE -dot- EDU (e.g. HELP or SIGNOFF TECHWR-L).
> Search the archives at http://www.documentation.com/ or search and
> browse the archives at http://listserv.okstate.edu/archives/techwr-l.html