User surveys

Subject: User surveys
From: Susan Brown <sbrown -at- JSCSYS -dot- COM>
Date: Mon, 21 Apr 1997 11:25:41 -0500

Hi, Hi!!

Iàve recently drastically reorganized the format of the help files
our firm produces for the systems they develop. I would like to send out a
questionaire to the users to get some information about how this new version
stacks up against previous ones, what they like, what they donàt like, how
they use it, etc. etc.

I am sure many of you have done this kind of thing before, so,
rather than reinventing the wheel, I thought I'd pick your brains first.

If any of you have any comments, suggestions, or copies of
questionnaires you have written/distributed/received, I would really
appreciate hearing/seeing them.

Thanks tons, folks, and ciao.


Susan Brown
JSC Systems Corp.

"Begin at the beginning," the King said, very gravely, "and go on till you
come to the end: then stop."
- Lewis Carroll

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