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Subject:Re: e-mailing docs based on templates From:DWeber <dweber -at- HARRIS -dot- COM> Date:Wed, 9 Jul 1997 12:10:19 EST
The problem is that the the receiver of the email doesn't have that
template in their directory. You need to send them a copy of the
template (like you would an attached file) and have them re-attach the
template to the document and make sure that the update styles box is
checked. In Word the receiver needs to open up your document, go
under FILE---Templates----and attach the template you sent them. This
should work and all formatting should be returned to normal as long as
the document is based on styles.
Diana Moran
______________________________ Reply Separator _________________________________
Subject: e-mailing docs based on templates
Author: "Susan Cockrell (by way of Susan Cockrell
<scockrell -at- highground -dot- com>)" <scockrell -at- highground -dot- com> at smtp
Date: 7/9/97 10:07 AM
>>Subject: e-mailing docs based on templates
>>
>> We have a template on which we base all our technical documentation.
>> Within
>> our own organisation, it works well. In this case, everyone has the
>> template
>> loaded on his or her machine. The problem occurs when a document based
>> on
>> the template is e-mailed to someone outside of the company. It loses
>> all of
>> its formatting.
>>
>> Does anyone know can we stop this from happening? Keep in mind that
>> our
>> template contains quite a few macros. Also we have tried turning off
>> the
>> Automatically Update Styles checkbox in File-Templates but it changes
>> nothing.
>>
>> We have already gone through the CAP A thing, so we know it's not a
>> virus.
>>
>> Any quick advice would be helpful.
>>
You need to tell us what software you are using. And is absolutely ALL
formatting lost?
If you are using Word: I had a similar problem on a contract a year ago. I
think that I had redefined some system styles, such as Normal and Heading
1. When someone opened the document on another system, the new system's
style characteristics overrode mine. I think that I renamed all of my
styles with unique names to solve the problem.
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