"bump it up a notch"

Subject: "bump it up a notch"
From: Ben Bradley <ben -at- DEMOSHIELD -dot- COM>
Date: Thu, 24 Jul 1997 13:38:53 -0500

I'm doing some research here...thanks in advance for your answers to the
following:

Has anyone integrated multimedia (dynamic content) into their online
documentation or knowledge bases?

Ultimately, who made the decision to add multimedia to documentation?

Has anyone measured the impact of "bumping it up a notch?" Even informally,
I'm curious to know
if the extra effort of learning an authoring application is worth the added
impact that dynamic content
brings to the communications process.

Thanks again for your help.



********************************************************************************
Ben Bradley, Marketing Manager ben -at- demoshield -dot- com

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