Very challenging position available on California's central coast

Subject: Very challenging position available on California's central coast
From: "Tamminga, Ernie" <et -at- DSC -dot- COM>
Date: Fri, 22 Aug 1997 16:07:18 -0700

We're looking for an experienced tech writer with a VERY strong
technical background in telephony & telecommunications and/or
object-oriented software development. Our company makes unified
messaging systems (voice-mail, e-mail, fax...) that run in the public
switched telephony network.

I'm afraid the "qualifications" list below is one of those
"walks-on-water" things, but the position we're looking to fill is
definitely a challenging one. If you hire into it, you'll be responsible
for developing and maintaining an up-to-date, deeply technical
familiarity with the company's product line, and for preparing
customized documentation sets in support of Custom Engineering projects
that produce customer-specific "tailorings" of the product.

This isn't a position wherein a technoid writes a draft of a manual and
a techwriter edits and clarifies it. Rather, the techwriter her/himself
is responsible for highly technical research -- for example, examining
technical specifications and Object Diagrams produced by software
engineers, and developing a customer's-eye-view of the proposed product
based on understanding those documents and conducting (well-prepared)
interviews with the engineers.

There are a lot of good things about working here:----------
+The engineers treat the tech writers as respected peers.
+ Our pay scale is generally higher than the levels reported recently in
this newsgroup.
+ We're located in a stunningly beautiful location on California's
central coast (literally right on the coast!)
+ The company is full of really talented people who are a pleasure to
work with.
+ We're always involved with using and creating state-of-the-art
computer and telecommunications technologies.
+That goes for the tools the TW group uses, too: we're currently
developing HTML-based online help, using RoboHelp and other tools on
Windows NT workstations.

If you're interested in discussing possibilities, please forward your
resume to Hazel Hatcher in one of the following ways:
e-mail: HDH -at- dsc -dot- com

fax: Hazel Hatcher
Digital Sound Corporation

snail mail: Hazel Hatcher
Digital Sound Corporation
6307 Carpinteria Avenue
Carpinteria CA 93013

* demonstrated command of English grammar and spelling
* demonstrated ability to explain technical material clearly to
technical and non-technical audiences
* experience in developing interactive online help systems (ideally,
using RoboHelp)
* ability to handle multiple projects concurrently

Sufficient education & technical background to be able to perform
the following duties:
* develop and maintain an up-to-date technical understanding of the
company's mainstream product line, in order to be able to understand the
deviations involved in customized versions
* maintain an up-to-date familiarity with the mainstream documentation
set (other writers are responsible for creating and maintaining that
mainstream set)
* define the documentation-impact of Custom Engineering projects --
which existing documents are affected, what new documents must be
created, etc.
* perform the writing and media-development tasks required for
delivering, to Custom Engineering customers, documentation that
accurately and clearly describes the delivered software and hardware
Knowledge of the following areas would be especially beneficial:
* Telecommunications and telephony protocols (e.g., TCP/IP, Common
Channel Signaling, ISDN/PRI)
* Object-Oriented analysis and programming
* Microsoft Windows NT architecture and methodologies
Regards --

Ernie Tamminga
Director, InfoEngineering
Digital Sound Corporation

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