Re: Problems with Frame 5.5

Subject: Re: Problems with Frame 5.5
From: Kathryn Marshall <kmarshall -at- MODACAD -dot- COM>
Date: Thu, 16 Oct 1997 09:17:12 -0700

Here is the reply I got from Adobe:


>I think you have figured it out! The conversion of the
>graphics does take the extra time here. I tried saving your
>document as RTF (on WinNT4.0, 32Mb) and it took 10-12 minutes
>to convert. I then moved all of the graphics away and
>reopened the document without updating the links. It saved much

>I know that the delay is an inconvenience, but I hope that
>the additional benefit of the graphics converting makes up for it.

Actually, no it doesn't! This is very frustrating.


> ----------
> From:
> Kent_Drummond -at- crow -dot- bmc -dot- com[SMTP:Kent_Drummond -at- crow -dot- bmc -dot- com]
> Sent: Thursday, October 16, 1997 4:31 AM
> To: kmarshall -at- modacad -dot- com
> Subject: Problems with Frame 5.5
> Kathryn Marshall wrote:
> > It took me 15 MINUTES ($# -at- !) to save an RTF file (a 24 page
> document
> > containing referenced bitmaps). In Frame 5.1, this took
> seconds. I
> have > already contacted Frame technical support and they are
> aware of
> the
> > problem (are supposedly investigating the company that makes
> the >
> filters).
> >
> > This is soooooo frustrating!!!!! I just have to vent. There. I
> feel
> a > little better.
> >
> > -Kathryn
> > PS. I have a P-166, 32MB RAM, and Windows NT. >
> >
> > ______________________________________ > Kathryn Marshall
> > ModaCAD, Inc.
> > 310-312-9826
> Kathryn:
> Will you please post me or the Technical Writer listserv when you
> get
> the solution. The problem is very serious considering we just
> received
> FrameMaker 5.5 (not installed yet) and need to make RTF files for
> conversion to Help.
> Thanks,
> Kent

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