designing help and online complimetary manuals

Subject: designing help and online complimetary manuals
From: Suzanne Pyle <comline -at- STAR -dot- NET>
Date: Thu, 16 Oct 1997 21:26:19 -0400

If you were posed with a need to create an online help file as well as a
slim online manual, with the help file containing all the user procedures,
and the online manual containing strictly concepts, and reference, what
would you do?

Would you create the Help file using RoboHelp, let's say, and then the
online manual in HTML or PDF format? Would you consider putting the online
portion also in a separate .hlp file?

I'd be interested to hear if you've been asked to create to separate online
vehicles, and whether you merged them, created them using the same tools,
and if you did create one in HTML and the other as a .hlp file, did you
make cross-links so a user could jump from one to the other?

Suzanne

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