Re: BEWARE: Problems with RoboHelp4

Subject: Re: BEWARE: Problems with RoboHelp4
From: Victoria Inness-Brown <victoria -at- CTS -dot- COM>
Date: Fri, 24 Oct 1997 11:44:40 -0700


I sent your posting to Blue Sky tech support, and they sent the following
reply. Hope this helps.



Re: SHED and long file names.

The enhanced SHED editor in RoboHELP will not be able to look up Context
stings in your project files in you are on NT and your topic files use
long file names. This only occurs under Windows NT (not Windows 95). You
have a choice of either renaming the files in the project to conform to
8.3 standards, or manually typing in the topic Id in the SHED dialog (not
using the Choose button). This is still a problem in the SHED editor in
RoboHELP 5.0. Blue Sky Software is working on a solution to this problem
for future versions of RoboHELP.

Re: Using Popup.OCX on a network.

If you plan on using the popup functionality (provided by the Blue Sky
Software ActiveX control, popup.ocx) when converting your WinHelp
projects to HTML Help, the popup.ocx control needs to be installed and
registered on each user's PC who will be accessing the HTML Help file.
Copy popup.ocx to the users Windows\System folder, and then type in the
following command line:

regsvr32 popup.ocx

This will register the ActiveX control on the user's system, and they
will then be able to display the popup jumps correctly.

Chris Eckert
Blue Sky Software Technical Support
support -at- blue-sky -dot- com


Victoria Inness-Brown Phones: 001-1-619-445-3874
Technical Writing 001-1-619-445-2289
& Document Design Fax: 001-1-619-445-8760
15794 Lawson Valley Road
Jamul CA 91935-2221

email: victoria -at- cts -dot- com
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