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On Wednesday, November 26, 1997 2:24 PM, Michael Lewis
[SMTP:lewism -at- BRANDLE -dot- COM -dot- AU] wrote:
> ISO9000 doesn't pretend to concern itself with creativity. It's based
on
> the concept of "quality as conformance to specification", not "quality
> as understood by human beings". At a pinch, you might be able to leave
> your creative people to develop the spec, then use ISO9000 to ensure
> that what goes out the door matches the spec. As so many contributors
to
> this thread have pointed out, if you spec for crap, ISO9000 makes sure
> you produce it -- but that's the fault of the spec.
Aye, but there's the rub. Development of both software and documentation
is a creative endeavor. So, if ISO9000 doesn't concern itself with
creativity, does that mean ISO9000 shouldn't be used in the software
industry?
--
"You don't look American."
"Everyone looks American, because Americans are from everywhere."
- Doonesbury
Chuck Martin, Technical Writer
Evolve Software | Personal
chuckm -at- evolvesoftware -dot- com | writer -at- grin -dot- net
www.evolvesoftware.com | www.grin.net/~writer
