Re: Not Wanted--Technical Writers

Subject: Re: Not Wanted--Technical Writers
From: "P.A. Gantt" <pagantt -at- POSTOFFICE -dot- WORLDNET -dot- ATT -dot- NET>
Date: Tue, 16 Dec 1997 13:09:37 -0500

Here are the examples in question.

http://www.washingtonpost.com/wp-srv/WPlate/1997-12/15/003l-121597-idx.html

Step One: Take Poetic License With
Technical Writing
At Weber & Associates, They're Out to Make the
Undecipherable Indispensable

By Sandra Evans
Special to The Washington Post
...
===

o Just how would you rewrite this paragraph?

===

EXAMPLE ONE

How to log on at a product call center.

BEFORE: Before a call arrives, a call center
agent must be logged on and available to receive that call.
In addition, a supervisor responsible for that agent's
performance is typically logged on. When the supervisor and the agent
sign on, their devices (telephones or PCs) establish a X.25
virtual circuit to the Call Distribution System. This connection
will be in place for the duration of the time the
agent/supervisor is logged on.
When the agent logs on, a data connection to
the corporate host database may also be established.
...

===

o Just how would you rewrite this paragraph?

===

EXAMPLE TWO

Definition of a municipal lease.

BEFORE: A tax-exempt lease is a financing
transaction which is 1) the lessee is a state or possession of
the U.S., the District of Columbia or a political subdivision thereof;
2) the interest component of lease payments is excludable from
lessor's gross income for federal tax purposes; and 3) "debt"
is not created for state law purposes. It is not intended to
be, nor is it, a true or an operating lease. Though the documents
evidencing such transactions are often labeled "lease-purchase
agreement" or "leases" and employ traditional lease language,
e.g. lessor, lessee, rent, etc., the transaction structure
is a conditional-sales contract or lease-purchase.

...

--
¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸,

P.A. Gantt
<mailto:pagantt -at- bigfoot -dot- com>
Electronic Media Design and Support
M.S., HRD, The University of Tennessee

¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸,

"Sometimes, the most difficult things to learn
are the least complicated." -- Anonymous

http://www.documentation.com/, or http://www.dejanews.com/



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