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<<I don't think most readers are going to comment much on design, if it's
clean and they can get to the information they need, and get to it
I have to agree. It seems to me that design is kind of like Christmas cards
from vendors: it's not so much that people care that they get them, but
they notice if they don't. Good design is unobtrusive. Bad design makes
people fussy, but they usually can't put their fingers on why. They don't
know that a little more leading or a little more white space, etc. would
have made things better; they just know that something's amiss and it
doesn't feel good. And in that case, maybe they won't bother to pick up the
book the next time they need help.
barb -dot- ostapina -at- metromail -dot- com
In the Chicago, IL area, where we're enjoying some pre-holiday freezing