Re: MSWord Problem

Subject: Re: MSWord Problem
From: "Wilcox, John (WWC, Contractor)" <wilcoxj -at- WDNI -dot- COM>
Date: Tue, 3 Feb 1998 08:37:00 -0800

From: Maurice Thompson

I am posting this question for a co-worker. She is looking for help and
advise on how to correct this problem. She would also like to know
how to contact the MSWord listserv.

>>> For the list of listerv-operated lists, see .

The problem(s) stem around a template that we are using to create all
documentation that will untimately be accessed thoughtout the
company. It seems that a file is put into a shared directory, but the
viewed and printed output differ. Such as numbered lists in table cells
are being renumbered. My version is 1, 2, 3, then 1, 2, 3 but when Chris
opens the same file she gets 1, 2, 3, then 4, 5, 6. Sometimes the style
does not keep proper spacing, white space, and margins. It's a real
mess and it will only get worse as we create more documentation that
needs to be shared.
Word's autonumbering "feature" is so buggy that I no longer attempt to
use it. As for the display/printing problems:
1) Verify from each PC that the doc is attached to the same copy of the
template file.
2) Make sure the same printer driver is being used in both instances. I
think this is the most common cause of such problems.
3) Try changing the view magnification. I have docs that are skewed at
100% (for example, a graphic that is supposed to be on the bottom of a
page appears at the top of the next page. The pagination of a whole
chapter can be changed. The document prints wrong, too, because Word
sends to the printer what it "sees" on the screen. Viewing at 99%
corrects the problem, which is caused by a faulty rounding-off
4) Get FrameMaker. :-)


John Wilcox, Documentation Specialist
Timberlands Information Services, Application Delivery Group
Weyerhaeuser, WWC 2E2, Box 2999
Tacoma, WA 98477-2999 USA
253-924-7972 mailto:wilcoxj -at- wdni -dot- com
(I don't speak for Weyerhaeuser, and they return the favor.)

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