FW: QUESTION: Legal liability for incorrect documentation

Subject: FW: QUESTION: Legal liability for incorrect documentation
From: Dick Gaskill <dickg -at- AG3D -dot- COM>
Date: Fri, 6 Feb 1998 17:10:50 -0800

> Larry ,
>
> I agree with Barry. Most companies include legal notices in their
> product documentaion, including one or more of the following:
> Copyright Notice
> Product Warranty
> Software License Agreement
>
> As an example, the Software License included in all my manuals
> specifies the exact legal liabilities of incorrect software
> specifications in the documentation. AccelGraphics warrants to
> Customer that Software covered by the Standard Software Warranty, as
> delivered by AccelGraphics and properly installed and operated on a
> Designated System, will substantially conform to its specifications as
> stated in the Documentation provided with the Software for a period of
> thirty-six (36) months from Customer's receipt of the Software.
> AccelGraphics does not warrant that any item of Software is error-free
> or that its use will be uninterrupted.
> In addition, the Notice inside the front cover of the product manuals
> includes the following statement, written by the legal firm that
> represents us:
> ACCELGRAPHICS SHALL NOT BE RESPONSIBLE FOR ANY ERRORS THAT MAY APPEAR
> IN THIS DOCUMENT AND SHALL NOT BE LIABLE FOR ANY DAMAGES ARISING OUT
> OF OR RELATED TO THIS DOCUMENT OR THE INFORMATION CONTAINED IN IT,
> EVEN IF ACCELGRAPHICS HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH
> DAMAGES.
> Further, many companies include the software license agreement in the
> product installation program, and users must at least scroll to the
> bottom of the license text and click on the "I agree" checkbox to
> install the product, even if they don't take the time to actually read
> the license agreement (I'd bet most people don't). Many of you on
> this list have probably seen this in the Adobe Acrobat Reader
> installation.
>
> HTH
>
> -dg
>
> On Fri, 6 Feb 1998, Barry House wrote:
>
> > Larry Weber wrote:
> > >
> > >What are the legal liabilities for publishing incorrect
> documentation?
> > >
> >
> > Every manual I've ever written, and every one I've read, carries a
> > disclaimer that basically says no one is legally responsible for any
> errors
> > that appear in the book. I worked at one company that had a standard
> > disclaimer which said, in part, that it could not guarantee that the
> manual
> > bore ANY relationship to the software it supposedly documented.
> >
> >
> >
> > Barry House
> > The Creative House--Helping Businesses Communicate
> > P.O. Box 523
> > Pittsfield, IL 62363
> > 217-285-2900
> > 217-285-2950 Fax
> > http://www.creative-house.com
> >
>
>




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