Short manuals (was TW and grad school)

Subject: Short manuals (was TW and grad school)
From: Sonja Draeger <sdraeger -at- NORMAN -dot- COM -dot- AU>
Date: Thu, 12 Feb 1998 09:53:02 +1100

Mike Huber said

>>We now have manuals that are so short, some people actually read them.

Mike, I'm curious. How many pages do they have?

I know a manual's length depends on a million (well almost) different things, but is there some rule of thumb out there about how 'short' they should be? Or is it dependent on the product/audience/delivery method? Or all of those?

JoAnn Hackos says one procedure per page is best. Go over one page and users won't bother reading it. That helps, but what other guidelines are around?

sdraeger -at- norman -dot- com -dot- au

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