Results: Whats the job title?

Subject: Results: Whats the job title?
From: Keith Jeremy Posner <posner -at- SODALIA -dot- IT>
Date: Thu, 12 Feb 1998 14:06:51 +0100

Hi all

I sent the following query some weeks ago. Below this you'll find a summary of the results:
 

Hallo 
> 
>I'm trying to come up with a job title for a person who is involved in 
>all of the following activites. 
> 
>1. Concept exploration 
>     gathers and captures client expectations 
> 
>2. Requirements analysis 
>     applies expertise in use case methodology to the requirements 
>analysis process 
> 
>3. Interface design 
>     ensures client perspective is maintained throughout the user 
>interface 
> 
>4. Usability testing: to be set up as a discrete activity 
>     checks that client perspective has been maintained in the 
>development of the user interface 
> 
>5. User documentation 
>     plans and produces user documentation 
>     feeds back client evaluations into the design of the software 
>product 
> 
>6. Customer training 
>     plans, produces and delivers customer training 
>     feeds back client evalutations into the design of the software 
>product 
> 
>7. Customer support 
>     designs and implements customer support 
> 
>I'm looking for a name for a job role which goes beyond what is 
>traditionally expected of us as Technical Writers/Authors/Communicators. 
>Most of us probably are involved informally in all of the above 
>activities. Assuming that you were formally involved in all of the 
>above, what title would your boss give you? 
> 
>Please reply to me directly. I'll post to the list of there's interest.
 
Here are the suggestions received (in no particular order):
 
  • Product Specialist
  • Product manager
  • Client Advocate
  • Communications Specialist
  • Information Designer
  • User Assistance Engineer (or similar)
  • Product Information Analyst
  • Usability Specialist
  • Instuctional Designer
  • Senior Information Designer
  • Director of Technical Information
  • Human Factors Professional
  • Human Factors Engineer
  • Usability Engineer
  • Utility Infielder
  • Senior Systems Analyst

  •  

    Cheers

    Keith
    --


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