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Subject:STC Metro Baltimore meeting-March From:"Burgan, Murrie W." <BURGAMW1 -at- APLMSG -dot- JHUAPL -dot- EDU> Date:Tue, 3 Mar 1998 16:27:19 -0500
Metro Baltimore Chapter STC
Topic: What do users want from Help?
Speakers: Ginny Redish, Redish & Associates, Inc.
Ms Redish will discuss what research and usability testing tell us about
what users want from online help. She will give 10 guidelines for
successful online Help and show examples of each..
Date: Tuesday, 10 March 1998
Time: 6:00 p.m., registration and networking
6:30 p.m., dinner
7:30-9:00 p.m., program
Location: RWD Technologies, Inc.
10480 Little Patuxent Parkway
Columbia, MD 21044
Directions: From I-95, take Rte. 32 west to Rte. 29 north toward
Columbia. Continue on Rte. 29 north to Columbia Town Center/Merriweather
Post Pavilion exit on the right. This exit will put you onto Broken Land
Parkway. Turn left into the second entrance--RWD parking lot. The RWD
sign is on top of the third building from the corner of Broken Land
Parkway and Little Patuxent Parkway.
Cost: $10 per person
Menu: Sandwich buffet
Send reservations, with check payable to Metro Baltimore STC, to
Lorraine Hughes, 102 Oak Drive, Baltimore, MD 21228-5136.
Reservations must be received by 7 March.
Questions? Call Lorraine at 410-552-2746; e-mail: mbstc -at- clark -dot- net
Murrie W. Burgan
Johns Hopkins University Applied Physics Laboratory
murrie -dot- burgan -at- jhuapl -dot- edu