Re[2]: How commonly used are PDFs? (Was: Should we skip HTML

Subject: Re[2]: How commonly used are PDFs? (Was: Should we skip HTML
From: Virginia Day <Virginia_Day -at- DATACARD -dot- COM>
Date: Tue, 10 Mar 1998 11:48:07 -0600

Tell it, sister! Everyone who'll tell you that one format or the other is
the *only* way to do it is wrong (not to put too fine a point on it).


Thanks, Arlen. We need a voice for reason. Most technical
communicators I know have a passion for facts, and zealotry in any
form is not fact-friendly.

The issues surrounding PDFs are the same as for other issues we deal
with: know your audience and what matters to them, consider the usage
circumstances for the information, and have a comprehensive approach
for addressing as many of these issues as possible. PDFs can be a
valuable tool in meeting audience needs, especially when they
supplement delivery tools/methods that users like and are familiar
with. HTML also can be useful, as can WinHelp and paper.

It all depends. Some developers need to be cutting edge and question
the value of content presented using more traditional media. Users
outside the U.S. or Europe, as Anwar Ahmad pointed out, might require
traditional media due to factors that we can't imagine here. But, we
can always do our homework so we can make the most informed decisions.

Regards, Virginia




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