Re: ISO9001

Subject: Re: ISO9001
From: Dick Margulis <ampersandvirgule -at- WORLDNET -dot- ATT -dot- NET>
Date: Fri, 3 Apr 1998 13:02:51 -0500


I believe it may be possible for an individual to receive a certificate
for completing a training course provided by some private organization,
but I do not believe an individual can be "ISO certified."

Neither can a product be ISO 9001 or ISO 9002 certified. As I understand
the situation, an organization institutes and documents a set of
processes and procedures that meet the ISO requirements (9001 in a
design organization, 9002 in a manufacturing organization--both can be
parts of the same company). Then the organization pays a fee to a third
party auditor who inspects the organization, interviews employees to
determine that they are trained, checks documentation for completeness
and consistency with the established procedures, and, in the end, issues
a report that concludes the organization meets the standard.

(The organization can then say it is something or other. I've forgotten
if the right word is registered, certified, or what. Someone else just
volunteered that here a week or so ago, though. What it cannot say is
that the produce is ISO certified or that its employees are ISO

As an individual, even if you can demonstrate that you are familiar with
the standard and can produce documents that follow the general
guidelines set out in the standard, I don't think it would be meaningful
to describe yourself as ISO certified.



Jon Leer wrote:
> Thanks for all of your responses to my request for information about
> ISO9001. I contacted the American Society of Quality Control and received
> some interesting information.
> Note, there is a standard - 10013 (1995) - specifically for preparation of
> a manual.
> I am curious, has anybody on the list gotten ISO certified? Would there be
> any direct benefit for a writer to get certified? (I know large companies
> do this, but could a contract writer's reception be better if certified?)
> Jon Leer
> Leer Technical Communications
> 603-644-8627, 644-8628 (fax)
> jleer -at- ltc -dot- mv -dot- com
> Better Communication Means Better Business

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