TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
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Stuart Burnfield wrote...
Sure, but I don't see it as either-or. The software _should_ be great
and the documentation _should_ be great, but usually we techwhirlers
only have control over the documentation.
But sometimes (oftimes?) we don't have control over even that. Sometimes
politics, a plateful of priorities, market timing, and a bunch of other
things take that control away from us. Many times all we can do is the best
we can do under the circumstances.