Re: Online Document Reviews

Subject: Re: Online Document Reviews
From: David Knopf <david -at- KNOPF -dot- COM>
Date: Mon, 11 May 1998 17:47:19 -0700

| -----Original Message-----
| From: Technical Writers List; for all Technical Communication issues
| [mailto:TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU]On Behalf Of Gail Gurman
| Sent: Monday, May 11, 1998 5:36 PM
| To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
| Subject: Online Document Reviews
| Our Tech Pubs department has been told to migrate away from paper
| document reviews to online reviews. In other words, documents would
| be provided online in HTML and reviewers would have to, somehow,
| provide comments without using paper.

I'll be brief. We've tried many variations on the "online review" theme.
None of them has worked--not even a little bit. You can deliver materials
for review in electronic format, but you cannot rely on reviewers to provide
useful and usable feedback online. I suggest that your department "push
back" on this one.


David Knopf
Knopf Online
Tel: 415-820-2356
E-mail: mailto:david -at- knopf -dot- com

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