TWs as customers (was: Not Being Included)

Subject: TWs as customers (was: Not Being Included)
From: Tracy Boyington <tracy_boyington -at- OKVOTECH -dot- ORG>
Date: Wed, 27 May 1998 08:24:28 -0500

Hutchings, Christa wrote:

> I agree with Tracy - write Whirlpool and compliment them on their
> documentation. Also tell them that you noticed that they omitted the
> name of the person(s) who created that excellent documentation and you
> feel that the writers deserve credit, along with everyone else listed.

Personally, I wouldn't go quite that far. I don't think it's that
important that our names appear on what we write -- not in this
particular case, anyway. But I do think it's important that we, as
customers, let businesses know that we appreciate good documentation.

> On the other hand, I'm wondering if the docs were produced by
> contractors. That might explain their omission from the list.

In that case, they should have included credits in their contract --
it's good advertising! ;-)

Tracy Boyington mailto:tracy_boyington -at- okvotech -dot- org
Oklahoma Dept. of Vocational & Technical Education
Stillwater, OK, USA

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