Pros and Cons of including writer's name

Subject: Pros and Cons of including writer's name
From: pam <pam -at- WORKGROUP -dot- COM>
Date: Wed, 27 May 1998 09:26:04 -0400

I am interested in finding out how many technical writiers have
their name included as author of the manual or document that
they write. Most of the companies I have worked for do not list
authors' names at all. What are the issues on both sides of this

Writer's sense of ownership is enhanced
Printing the name suggests a friendly attitude
Writers may enjoy the recognition of having their names included
Customers might try to direct questions to the author instead of to
Customer Support
Liability issues related to errors?
Company prefers writers remain anonymous so set of manuals seem to
come from one source
Many people besides the writer contribute to a manual, and all would
be recognized appropriately

You can probably think of other considerations. Has anyone received
feedback from customers on this issue?


Previous by Author: WORD: Service Release 1 (SR-1)
Next by Author: UPDATE - Friendly Faces
Previous by Thread: Re: TWs as customers (was: Not Being Included)
Next by Thread: Pros and Cons of including writer's name

What this post helpful? Share it with friends and colleagues:

Sponsored Ads