Re: Important News for Writers (long)

[Sharon Burton <sharonburton -at- EMAIL -dot- MSN -dot- COM>]

I heard Joy White speak at an Orange County STC meeting last year and she
said something that really struck me. She said that her company does not
guarentee the accuracy of the manuals, et al, they produce for a client. And
she states that in the contract.

I will be doing the same thing with my new clients. Her point was that the
client supplied the info, knew the product, reviewed the manuals, et al, and
signed off on it. She and the manuals, et al, that her company produces are
only as accurate as the information provided. If the client doesn't provide
accurate info, the manual won't be accurate.

Smart lady.  I learned a lot listening to her.

sharon

Sharon Burton
Anthrobytes Consulting
Home of RoboNEWS(tm), the award-winning unofficial RoboHELP Newsletter
www.anthrobytes.com
anthrobytes -at- anthrobytes -dot- com


-----Original Message-----
From: Mona Albano <mab -at- USER -dot- ROSE -dot- COM>
To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU <TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU>
Date: Wednesday, 08 July, 1998 10:15 AM
Subject: Re: Important News for Writers (long)


>I take it that this is a proposed law in the United States,
>so of merely national interest?
>Perhaps that should be specified somewhere in the subject line
>or early in the message.
>
>On the liability angle, I like a contract that states that THEY
>supplied the information, THEY review it, and THEY are responsible
>for making sure it goes out without errors (and with the usual
>disclaimer in the front). Nice companies put that clause in without
>even asking.
>
>Tnx,
>        Mona
>
>
>--------------------------------------------------
>Mona Albano
>Technical Writer & Editor       Voice 416 469-1384
>Toronto, Ontario, Canada          Fax 416 469-1720
>--------------------------------------------------
>
>
>