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For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Thanks Robert. A writer can be terse, and still remove the terror of
technology. Clarity and readability go farther than meaningless fluff.
I do use 2nd person in end-user manuals to be tech friendly. That does
go a long way to eliminate the anxiety of many users.
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