determine success

Subject: determine success
From: "Rickard, Peg" <Peg -dot- Rickard -at- US -dot- DATEX-OHMEDA -dot- COM>
Date: Tue, 22 Dec 1998 15:57:00 -0600

I've convinced my boss that we need to do usability testing on our manuals
throughout the varies development stages. One of his conditions was that we
establish some sort of tool that tells us whether or not the manuals are
successful - that the testing did in fact improve the manuals. I know we
can do follow up questionnaires but I'm not sure that will tell us what we
need to know.

Does anyone know of any tool(s) that can be used to determine whether or not
a manual is a success (as deemed by the users)?

From ??? -at- ??? Sun Jan 00 00:00:00 0000=

Previous by Author: Re: E-Commerce
Next by Author: Re[2]: Copyright and Trademarks
Previous by Thread: Re: Whither book "Developing Windows Error Messages"
Next by Thread: Re: determine success

What this post helpful? Share it with friends and colleagues:

Sponsored Ads

Sponsored Ads