Too much or too little?

Subject: Too much or too little?
From: Linnea Dodson <tscribe -at- HOTMAIL -dot- COM>
Date: Thu, 4 Feb 1999 07:13:26 PST

I've been buried in writing the same instruction manual for so long I'm
starting to lose perspective, so I'm asking your advice.

My intended audience is military personnel. My assumptions section
includes the statement "this document assumes the reader is familiar
with finding specific directories and files using Windows Explorer."

Later in the document, I have the instructions:
1) Open Windows Explorer
2) Double-click c:\directory1\directory2\filename

Is this enough, or do you think I should break it down further into:
1) Open Windows Explorer
2) In Explorer, open c
3) Open directory1
4) Open directory2
3) Double-click filename

This is already a long document, full of multi-step instructions for
working a rather complex program. I'm afraid that if I take the latter
approach, the number of steps will increase exponentially and the
document will grow out of control. I also think it sounds patronizing.

However, if the former set of instructions isn't clear enough, then
there's no other choice.

Nea Dodson
who is speaking for herself and not for her company

Get Your Private, Free Email at

From ??? -at- ??? Sun Jan 00 00:00:00 0000=

Previous by Author: Re: time to write question
Next by Author: Re: Will work for free
Previous by Thread: SUMMARY: How do you respond to job ads?
Next by Thread: Too much or too little?

What this post helpful? Share it with friends and colleagues:

Sponsored Ads