TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:User-centered design From:Kristin Zibell <kjzibell -at- US -dot- IBM -dot- COM> Date:Mon, 8 Feb 1999 08:25:57 -0600
How does a tech writer implement user-centered design techniques into their
information development process? What are some chanllenges that tech
writers face when doing so? I am asking these questions because
"user-centered design" is all I hear about a work, and I am curious how
other tech writers use it. Any information would be helpful, thanks.