Re: continuous publishing practitioners

Subject: Re: continuous publishing practitioners
From: Michele Marques <mmarques -at- CMS400 -dot- COM>
Date: Wed, 10 Mar 1999 13:31:41 -0500

I work in a "continuous publishing" situation, but it may be different than what
Jean envisioned (with the initial query). I create normal print/on-line help, but
my company is continually updating the product. Thus, I am continually
updating the help and manuals.

We have functions within our product to dial up to our network and download
the updates (both software and documentation updates). On-line help is
automatically incorporated. We provide a program for customers to print any
section of the manual(s) they wish. I put out a monthly newsletter, and since
shortly after I started working here, have included a summary of changes to the
documentation. We have revision numbers on the covers of all manuals, and
include the revision number in the "documentation update summary".

----------------------------------------------
Michele Marques
Technical Writer, CMS Manufacturing
mmarques -at- cms400 -dot- com
905-477-4499 x280


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