Subject: Questionnaires
From: Robert Maxey <Bob_Maxey -at- MTN -dot- 3COM -dot- COM>
Date: Tue, 23 Mar 1999 12:25:46 -0700

>>In summary, creating a questionnaire to gather information from SMEs is a
>>terrible idea. Nothing beats meeting with someone face-to-face and
>>dumb" as someone just posted. Interviewing is a big part of being a
>>technical writer.

I agree. I will also add that if you want to use a questionnaire, make sure
it is short, sweet, focused and to the point. I use them, but I send them
in an e-mail, not as an attachment. Face to face is a far better approach,
in my opinion and past experience.

Bob Maxey

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