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How far you in breaking down a procedure depends on your audience. I agree
that one step should still only include one action - but it depends on what you
define as the action -- each mouse click, or getting to the Add/Remove programs
Very novice readers might need the sort of detail provided in your MicroSoft
example; but anyone who has worked in Windows for more than a few hours would
quickly get frustrated.
I would say, "From the Start menu, chose Settings->Control Panel->Add/Remove
Programs." I'm not sure the notation matters as long as it is consistent and
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