graphics in online help systems

Subject: graphics in online help systems
From: Joan Melgaard <joan -dot- melgaard -at- MICROTRAIN -dot- COM>
Date: Mon, 12 Apr 1999 12:40:14 -0700

Can anyone direct me to information on the usefulness/effectiveness of
including graphics in software help systems. Research-based information
as well as anecdotal evidence will be appreciated.
Thank you,
Joan Melgaard


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