Re: Educating Rita

Subject: Re: Educating Rita
From: John Wilson <jwilson -at- AMADEUS -dot- NET>
Date: Mon, 3 May 1999 10:46:00 +0100

I must disagree with Andrew who says that a technical writer's job is to
write documentation about what engineers design. User comprehension is the
end. Documentation is only the means, and only one of the means, along with
the design, user interface, and so on. If there is a hole in the road,
putting up a warning sign (documentation) is better than nothing, but it is
not the solution. The solution is to fix the hole. Similar reasoning is
applied to most professional activity.


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