Re: Educating Rita

Subject: Re: Educating Rita
From: John Posada <jposada01 -at- YAHOO -dot- COM>
Date: Sat, 8 May 1999 11:02:51 -0700

I don't know about this...

I don't have to know how something is coded to know
that a user is going to have trouble using a GUI if,
for example, the buttons are randomly placed from
screen to screen, named wrong, or misleading. Chances
are that I don't care about HOW a GUI is coded or
what's going on in the background. I just know if I
believe a user will have a problem, then it is up to
the developer to figure out the fix, I don't care how
they do it.

> MOST tech writers should stay away from commenting
> on
> interface design because they have never developed a
> GUI and they don't know enough about what goes on
> behind
> the form/screen/window to make a worthwhile
> suggestion.
> MOST developers have trouble
> spelling/aligning/standardizing
> their way out of the proverbial paper bag when in
> comes
> to GUI construction.
> Obviously, as with anything else, there are
> exceptions to
> the rule. I don't see the need to get flustered over
> editing
> a GUI, though--if you are a tech writer and you have
> the GUI
> standard and it is not being followed, edit away. I
> routinely
> capture screens and correct spelling, draw lines to
> show
> misaligned controls, and highlight inconsistencies.
> If you
> know what you are doing (I am also a developer),
> what is the
> big deal?
> Graham R. Tillotson, Senior Consultant
> Whittman-Hart, Inc.
> 300 N. Elizabeth
> Chicago, IL 60607
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John Posada
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(w) jposada -at- westernunion -dot- com
(p) john -at- tdandw -dot- com
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