Guidelines for onine help.

Subject: Guidelines for onine help.
From: Aoidìn Scully <ascully -at- FLEXICOM -dot- COM>
Date: Mon, 31 May 1999 15:35:59 +0100

Hi all,

Can anyone direct me to someplace on the web that has general guidelines
for creating online help - what to include, how to include it etc. I'm
currently using RoboHelp, but I think I could do with a quick refresher
course on the theory behind it all.

Replies off-list please, as I'm on digest. I'll summarize if people

Thanks a lot,


Aoidin Scully
Technical Writer, Flexicom Phone: +353-1-6030044
32 Lower Leeson Street, Fax: +353-1-6030001
Dublin 2, Ireland. Email:
ascully -at- flexicom -dot- com

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