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Subject:Re: Anyone have a programmer in the doc group? From:Gwen Thomas <gthomas -at- PAYSYS -dot- COM> Date:Mon, 28 Jun 1999 13:43:34 -0500
<Eric_Ray_snip> It seems that, particularly for those of us moving further into
variants of online information and those attempting single-sourcing,
the lines between programming and "writing" are pretty blurry, and
get blurrier the harder you work. </<Eric_Ray_snip>
True, true. The last 2 years I had "Tech writer" somewhere in my title, I spent 7 hours programming/migrating data for every hour writing. My current employer counts me as part of the Data Warehouse group rather than the writing group!
This last year, PaySys International in Orlando (where I've been an employee and am now back implementing Knowledge Management initiatives as a consultant) created a new title for about a fourth of their very large doc group. The Doc Tools Specialists do some writing of doc, mostly for new OO products and help files. But mostly they do database work, evaluate/implement tools, write macros, do VBA and Visual Basic projects - anything technical. The Base Writers and Custom Code Writers are content specialists for the 130 or so "volumes" of legacy doc for mainframe applications. A fourth group, the Documentation Specialists, do production work, Acrobatting, archiving, etc. as well as supporting the writers.
Knowledge Management Consultant
CIBER Information Services, Inc.