Re: Understanding the things you document

Subject: Re: Understanding the things you document
From: "Wing, Michael J" <mjwing -at- INGR -dot- COM>
Date: Wed, 7 Jul 1999 10:28:25 -0500


I document at the API level. I must have an understanding of automation and
Visual Basic for all projects. This is because I write my own example code
and programming instructions.

On some other products (the internet-based ones), I am an SME. For these
products I write the programming manuals, provide on-site and local
training, and go out in the field to do ASP/DHTML programming. This
requires in-depth knowledge of the products; however, it provides some
opportunities for travel (2 weeks in Denmark in June was not too hard to


Michael Wing (mailto:mjwing -at- ingr -dot- com)
Staff Writer/ Web Applications Developer
Intergraph Corporation; Huntsville, Alabama

> With everything I've documented in the past, I have always understood at
> some level how the device or program worked. I'm getting the picture at my
> new job that understanding the program is secondary to producing the
> documentation. Do other writers face this same challenge?
> Thanks,
> Jonathan Soukup

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