TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:Re: User and Administrator guides From:Gilda Spitz <Gilda_Spitz -at- MARKHAM -dot- LONGVIEW -dot- CA> Date:Thu, 8 Jul 1999 15:38:49 -0400
Thank you to those who responded to my question. The consensus seems to be
that there's not much more you can do when tasks overlap between user
Chris Kowalchuk suggested that you can "divide your manuals between, say,
"administrative tasks" and "daily tasks"", which is more or less how my
administrator and user guides are already divided. He also suggested a
table at the front of each book, identifying the location of topics on
various tasks, to minimize the extensive cross-referencing - and I will
Manager, Documentation and Translation
Longview Solutions Inc.