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Subject:Microsoft Human Tech Support From:Metzger Karen <Metzger_Karen -at- PRC -dot- COM> Date:Tue, 20 Jul 1999 11:33:04 -0400
For the otherwise-unsolvable Microsoft problems:
The following phone numbers reach Microsoft Support for the indicated
Office Setup 425-635-7056
The first call is the hardest, because they want your product ID (this
determines whether you have Microsoft support built in to the price of the
software you are calling about), and they establish a "file" for you, so
that your future calls will be easier. After that, they can solve your
problem for the cost of a long-distance call.
Hope this helps.
> -----Original Message-----
> From: Mary McWilliams Johnson [SMTP:mary -at- SUPERCONNECT -dot- COM]
> Sent: Monday, July 19, 1999 11:58 PM
> To: TECHWR-L -at- LISTSERV -dot- OKSTATE -dot- EDU
> Subject: Re: Making Figure numbers reflect chapter number in Word97
> Thanks for telling me it's a known bug. That makes me feel a little less
> I've never had much success finding anything on the Microsoft site, but
> it's worth a look.