TechWhirl (TECHWR-L) is a resource for technical writing and technical communications professionals of all experience levels and in all industries to share their experiences and acquire information.
For two decades, technical communicators have turned to TechWhirl to ask and answer questions about the always-changing world of technical communications, such as tools, skills, career paths, methodologies, and emerging industries. The TechWhirl Archives and magazine, created for, by and about technical writers, offer a wealth of knowledge to everyone with an interest in any aspect of technical communications.
Subject:2nd Job Posting: Richmond, VA From:melissa -dot- lowery -at- CAPITALONE -dot- COM Date:Tue, 3 Aug 1999 15:41:42 -0500
Here is a second posting for a technical writer opening at Capital One.
This posting is for a technical writer to join an existing technical
publications team. We produce documentation for internally-developed and
-deployed server and telephony middleware products. We would like to find
someone who has previous experience with publication process improvement and
documentation project management.
Any questions can be directed to me via phone or e-mail. Resumes and cover
letters should be directed to the recruiting contact at the end of each posting.
A software development team within the Information Technology Department of
Capital One Financial Services has an immediate opening for an experienced
technical writer in Richmond, Virginia. This is a great opportunity to join a
fast-growing company that ranked in the top half of Fortune magazine's second
annual list of "100 Best Companies to Work for in America." Computer World
recently named Capital One 13th on their 1999 list of "100 Best Places to Work
in IT." Capital One's innovative use of information technology fuels its
worldwide expansion and its diversification of services.
Among the factors that differentiate Capital One from other employers are
outstanding benefits such as performance-based salary and bonus packages,
generous company 401(k) plan contributions, an employee stock purchase plan,
three weeks of paid vacation during the first year of employment, excellent
medical and dental coverage, educational assistance, help locating and paying
for child and elder care, and a wide range of company-sponsored fun activities
and community service opportunities.
Join a well-rounded Technical Publications team that uses current best practices
to produce usable, technically accurate, and well-written publications. We
develop internal technical documentation describing Capital One's telephony and
middleware architecture for technical analysts, developers, and systems support
staff. We publish information in various media for every phase of the system
development life cycle-including functional design specifications, operation and
administration guides, and troubleshooting guides. We are looking for additional
team members who will bring their professional commitment, flexibility, and
sense of humor to our team.
Requirements
Our new team members must have:
· A Bachelor's degree in Technical Communication, English, or a related field.
· Three or more years of technical writing experience.
· A fundamental understanding of client/server technology.
Our new team members must be able to:
· Demonstrate excellent writing and editing skills.
· Demonstrate advanced Microsoft Word skills.
· Receive constructive feedback from peers and apply it to documentation
projects.
· Evaluate documentation requirements.
· Select the appropriate media for documentation projects.
· Work well with developers and technical staff.
· Translate technical concepts into plain English.
· Apply information design and usability principles to all documentation
projects.
Optional Experience
We would like to find team members who also have:
· Worked with Macromedia Dreamweaver and Adobe Acrobat Exchange.
· Worked extensively with desktop publishing tools.
· Participated in every aspect of web site development or have start-up web site
experience.
· Created flow charts and other information graphics.
· Created online help systems.
Please submit your resume to:
Mark Fignar
Capital One, Human Resources Department
Fax: (804) 934-2245
E-mail: mark -dot- fignar -at- capitalone -dot- com (Please use "Resume" as your subject line.
Please submit your resume as ASCII text in the message body or as a MS Word
e-mail attachment.)
