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In JoAnn Hacko's Book Managing your Documentation Projects, in the chapter
about creating an Information Plan, she talks about asking the right people
the right questions to learn about the strategy, goals, and objectives of
whatever product you are writing about. She gives a list of sample
questions, but I was wondering if there were more that she didn't cover. I
was also wondering if anyone out there has had the experience of doing what
she suggests. If so, what questions did you ask? Who did you ask? Did you
have a list of questions, or did you ad-hoc it? How did it go? Did you find
it useful to get that information? Any input would be appreciated. Thanks!
Technical Publications Manager
MicroMass Communications Inc.
(919) 851-3182 Ext. 3105
kevin -dot- feeman -at- micromass -dot- com