RE: Tape Recording End Users & SMEs

Subject: RE: Tape Recording End Users & SMEs
From: Yvonne DeGraw <yvonne -at- silcom -dot- com>
To: "TECHWR-L" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Mon, 13 Sep 1999 17:33:19 -0700

At 2:14 PM -0700 9/11/99, Anthony Markatos wrote:
>Questions for all listserv members:
>1.) Do you tape record your interviews with end users and/or SMEs? If so,
>why? If not, why?

I'm working on a project where I had my SME tape the training class she
gives with whatever comments she wanted to make to me as she went along. I
gave the tape to a secretarial service and it cost about $250 to get about
4 hours of tape transcribed.

Back when I was in journalism school, I taped lots of sources (with their
permission, of course). I'd use it now if I were doing marketing writing or
something where I needed quotes.

Yvonne DeGraw, Technical Services o Technical Writing
yvonne -at- silcom -dot- com o Online Help o Web Documentation
Tel: 805/683-5784 o Database Publishing

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