Two Paths to the same function

Subject: Two Paths to the same function
From: Kyle Kimberlin <Kyle -at- di -dot- com>
To: "'TechWr List Post Msg'" <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 15 Sep 1999 15:08:47 -0700

Amy, I think the manager's preference, and the model you gave to effectuate it,
are customary. My opinion is to give the reader both options together. In
fact, I wonder if most readers would want a "shortcut column" at all. It makes
good sense to the writer, but forces the reader to keep looking back and forth.
That's something to think about.

> ----------
> From: Amy Lattof
> What do you do when the software you are documenting has two paths for most
> of its tasks? ...
> I've been dealing with them by documenting the "formal" menu way in the main
> procedure, and then giving the quick "button" way in my shortcuts column ...
> but my manager wants to document both paths in the main procedure. ...
> Select Tools > Run > MyApp from the menu bar, or click the MyApp button on
> the toolbar.
> And then the button way would also still in the shortcuts column.
> What do you think? Is my original scheme effective? Is his suggestion
> confusing (I think it would be...) Am I really off the wall here? Any
> comments or suggestions are welcome.
> TIA,
> Amy


Kyle Kimberlin
Technical Writer
Digital Instruments
Kyle -at- di -dot- com

Previous by Author: Re: Respect (was Motivation For Overtime?)
Next by Author: numbering a single step
Previous by Thread: Re: What to do when there are multiple paths
Next by Thread: On the subject of communication

What this post helpful? Share it with friends and colleagues:

Sponsored Ads