What goes in a run book?

Subject: What goes in a run book?
From: "Ward, Cristina" <cward -at- freemarkets -dot- com>
To: TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Wed, 3 Nov 1999 09:39:47 -0500

I have been tasked with developing a run book for our tech ops department.
The problem is, I am not exactly sure what constitutes a run book. Can
someone help me with this? Point me in the right direction? Show me an
example?

Any help is greatly appreciated!

Cristina A. Ward
Technical Writer
FreeMarkets, Inc.
http://www.freemarkets.com





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