RE: Online Help "best breeds"

Subject: RE: Online Help "best breeds"
From: Debbie Pesach <debbie_pesach -at- attune-networks -dot- com>
To: "'Skip Mendler'" <wmendler -at- cornetltd -dot- com>, TECHWR-L <techwr-l -at- lists -dot- raycomm -dot- com>
Date: Tue, 30 Nov 1999 11:18:48 +0200


A question and then some information (with a question).

Does anyone know how to get copies of the STC competition winners for
online help? The STC site doesn't give winner contact information and
there are no examples on the site.

Paint Shop Pro and Microsoft Money can be downloaded as a trial version
so you can check out the help system.

TurboTax and Quicken are both Intuit products and don't seem to have a
trial so that we could look at the help system. Anyone know how to look
at the help systems of these products without having to purchase the

By the way, I had the pleasure of attending a day-long seminar (not
nearly enough time) on the future trends of online help run by Joe
Welinske (WinWriters). Seems that (at least the Microsoft trend)
involves heavy use of DHTML (obviously using HTMLHelp), with embedded
help (help that is part of the application) being created more and more.


Debbie Pesach
Technical Publications Team Leader
debbie_pesach -at- attune-networks -dot- com
Tel: 972-4-9594333 Ext. 227
Fax: 972-4-9594332

Attune Networks Ltd.
P.O. Box 305
Yokneam Illit 20692

> -----Original Message-----
> From: Skip Mendler [SMTP:wmendler -at- cornetltd -dot- com]
> Sent: Monday, November 29, 1999 9:44 PM
> To: TECHWR-L; Debbie Pesach
> Subject: Re: Online Help "best breeds"
> Quicken was most frequently mentioned. Paint Shop Pro, TurboTax, and
> Microsoft products in general (especially Microsoft Money) were also
> mentioned.
> (Hmmm -- if there's any overriding theme to the reaction, it's that
> financial products have the best help systems. Interesting.)

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